Work in progress — This case study is currently being written. Check back soon!

Multiple Workflows

Untangling overlapping, multi-step enterprise workflows to create a unified, coherent experience that reduces cognitive load and dramatically improves task completion rates.

  • Workflow Design
  • Enterprise SaaS
  • Process Mapping
  • UX Research

Case Study Coming Soon

This case study is currently in progress. The full story of rationalizing and redesigning complex multi-step enterprise workflows is coming soon.

What to expect

  • Journey mapping across divergent user roles
  • Identifying friction points and task abandonment
  • Designing a unified workflow framework
  • Before/after usability benchmarks